You have the right to cancel your order at any time before it is shipped from our warehouse. Please note that most orders are processed and shipped within 24-48 hours of being placed. To cancel your order, please contact our Customer Service team immediately via email or phone, and make sure to have your order number ready for quicker assistance.

Once your order has been shipped, you will be required to accept the delivery and then initiate a return process. Upon receipt of the returned product at our warehouse, we will issue a refund to your original payment method, minus any applicable deductions or return fees.

Customer Service Contact:

HBTower USA Inc
Phone:+1 (417) 738-5297
Email: support@hbtowerco.com

Thank you for choosing us!