HBTower offers sales only within the United States , Canada , Germany, U.K. Spain, France, Italy and Australia.

The whole process of delivering your products to a specified destination address takes up to 3-6 business days.

All the ladders sold on our website meet the relevant safety and quality standards. Each ladder is thoroughly tested to ensure it complies with industry regulations.

While formal training is not required for basic ladder or tower use, we strongly recommend familiarizing yourself with the proper safety guidelines and usage instructions. It's important to know how to inspect the equipment before each use, understand weight limits, and use the ladder or tower in accordance with the manufacturer’s instructions to ensure safety. If you’re unsure or need additional guidance, please contact us.

It is recommended to inspect ladders every 3, 6, and 12 months depending on usage. In addition to thorough inspections, pre-checks should be performed before each use, and the user should be confident in carrying out these checks.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

View more terms and conditions on our delivery and returns page.